Describe your symptom(s)
Reason asks smart follow-ups to uncover related symptoms and get a holistic view
Understand what's going on
Evaluate each symptoms's severity, likely causes and how urgently to treat them
Find the right kind of care
If needed, find the right provider and book an appointment near you
FAQ
What is Reason Health?
Reason Health is a personal health advocate to help you navigate healthcare with AI It’s built for YOU—because no one should understand your health better than you do. With Reason Health, you have: Full control of your health records – Your records travel with you, no matter where you are—across countries, hospitals, or doctors. No more waiting days or weeks for healthcare providers to send you your own health information. Clear insights into your health – Understand your records in the context of your unique health history. No more decoding medical jargon or relying on “Dr. Google” to figure out what’s normal and what needs attention. A personal health navigator and advocate – Guidance through every stage of life, from routine checkups to major health events. It can even translate your health records to different languages so you or others can understand it. No more waiting on others—understand your options and come prepared with the right questions for your visits. The power to share with those who matter – Easily and securely share your records with your trusted support team for better, more informed care. No more texting or emailing scattered health records—keep everything in one secure place with Reason Health.
Is my data safe?
Yes - we take data security seriously and implement strict measures to protect your data. Our security practices include: Encryption: All data is encrypted during storage and transmission to prevent unauthorized access. Access Controls: Only authorized users (e.g., you and anyone you choose to share your health data with) can access your sensitive health data. Data and Model Use: We currently use Azure OpenAI’s GPT models. Your data, chats, and outputs that use GPT models are not available to OpenAI or other customers and are not used to improve OpenAI models. The Azure OpenAI Service is operated by Microsoft as an Azure service; Microsoft hosts the OpenAI models in Microsoft's Azure environment and the Service does NOT interact with any services operated by OpenAI. You can read more about Azure OpenAI’s service here. If you’d like to read more about how your data is used or secured with Reason Health, see our Privacy Policy.
Can I trust the chat responses?
Our healthcare chat leverages Microsoft’s Healthcare Agent service, which has been trained on verified healthcare resources and provides citations for transparency. We use this as a resource to answer your medical questions, which is then put in the context of you. While we strive to provide accurate and helpful insights, Reason Health is for informational purposes only—it’s not a substitute for professional medical advice. Always consult a qualified healthcare professional before making any medical decisions.
How much does this cost?
We believe in protecting your privacy—unlike other services, we don’t sell your data. That means Reason Health is funded by our users, not advertisers or data buyers. You can start for free with 100,000 tokens to explore the platform and see how it works. Tokens are used to process and analyze your health records—each action, like uploading a document or running a chat query, consumes a certain number of tokens. Once your free tokens run out, you can subscribe to Reason Health Pro for continued access. For full details on pricing and subscription options, check out our Pricing Page.
How can I send feedback or feature requests?
We’d love to hear from you! Your feedback helps us improve and shape Reason Health to better serve you. You can share your thoughts, suggestions, or feature requests directly at support@reason-health.com.
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